Privacy Policy

Super Eagle Auto Care customer app · last updated 2 September 2026

This app lets you see your own vehicles, service history, recommended work and invoices from Super Eagle Auto Care. This policy describes what it collects, what it does not, and how to delete it.

How signing in works

You sign in with a phone number or email address that Super Eagle Auto Care already has on your customer record. We send a one-time code to that number or address and you enter it back. That is what proves the account is yours, so anyone who can receive messages there can see the records linked to it. If a number or address on your record is out of date, ask the shop to correct it.

What the app stores about you

Data	Why
Your phone number	Identifies your account and receives sign-in codes.
Your email address, if you give one	Sign-in codes and password resets.
A display name, if you set one	Shown to you in the app.
Your password, hashed	Optional. Stored using Argon2id; the password itself is never stored.
Sign-in codes, hashed	Single-use, expire in minutes, never stored in readable form.
Sign-in times, device labels and IP addresses	Keeping you signed in, and detecting someone trying to guess their way into your account.
Rewards activity	Points, claims and offers you have redeemed.
App visits, screen names, and special views	Helping the shop understand app use and which specials interest customers. These records are linked to your app account, and to an identifier the app generates for your installation so repeat visits from one device can be counted once. Activity records do not include invoice contents, vehicle details, dollar amounts, or what you type.
Notification preferences and device token, when you opt in	Sending shop specials and measuring notification taps and later reward use. You can disable notifications in your device settings.

What it reads but does not copy

Your vehicles, service history, recommended work and invoices are the shop's own business records. The app reads them to show them to you; it holds a read-only connection and cannot add to, change or delete anything in them.

Who else receives anything

Who	What they get	Why
Our SMS provider	Your phone number and the code	To deliver the text.
Our email provider	Your email address and the code	To deliver the email.
IMAGIN.studio	A vehicle's make, model, year and colour	To draw a picture of that model of car. No name, number, address or registration is sent, and they are not told whose car it is.
Our hosting provider	Stores the data above on our behalf	Running the service.
Expo and Apple / Google, when push notifications are enabled	Your device notification token and the notification message	Delivering notifications you opted into.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Phone numbers and consent to receive text messages are never shared with anyone for marketing, and no mobile information is sold under any circumstances.

We do not sell your data, and we do not share it for advertising. There is no advertising SDK or third-party analytics SDK. For app versions that support activity reporting, the shop records activity within this app to understand customer engagement and the response to specials. We do not track your activity across other apps or websites.

How long it is kept

Sign-in codes: minutes. They expire and are single-use.
Sessions: until you sign out, or they expire.
Account details and rewards activity: until you delete your account.
Sign-in records: kept for a limited period as a security log.
App activity records: deleted with your account.

Your service and invoice records belong to the shop and are kept as business records regardless of whether you use the app.

Deleting your account

You can delete your app account from inside the app, under your profile, or request deletion here. Either removes your app account, signs you out everywhere, and clears the name, email and password held by the app, along with your rewards claims and app activity records.

Your phone number is the one thing kept. It is what the account is filed under, so it has to remain for two reasons: signing in with that number again restores your account rather than quietly creating a second one beside it, and it stops the number being registered by somebody else if the carrier later reassigns it. Nothing else about you stays with it.

It does not delete the shop's service records for work done on your vehicles. Those are the shop's business records and the app has no ability to change them.

Children

This app is for the shop's customers and is not directed at children under 13.

Changes

If this policy changes, the date at the top changes with it.

Contact

Questions about your data, or want it removed? Contact Super Eagle Auto Care on (704) 599-1505, or email information@supereagleautocare.com.